Logging into Adobe Creative Cloud

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Sign-in is a requirement of Adobe's new licensing model and cannot be changed or controlled by the IT Department.


The user should NEVER attempt to login directly to Adobe Acrobat. That never works no matter what Adobe's site may say.

Recommended Login Process

  1. Double-click on the Adobe Creative Cloud App
    Image of Windows Start menu with Adobe Creative Cloud app highlighted
  2. An Adobe ID sign-in window will appear, Enter your Bay College email address
    Image of Adobe Creative Cloud Login Screen requesting email address
  3. Hit Tab, Enter, or Continue (You may see a Redirecting screen)
    Image of screen informing you that
  4. You may see a window asking you to choose either a PERSONAL ADOBE ID or ENTERPRISE (WORK OR SCHOOL) ID, choose ENTERPRISE
  5. Enter your Username (not full Email address) and Password as you normally would to log into a campus computer and Click Sign In
    Image of Bay College's ADFS login screen requesting username and password
  6. The Adobe Creative Cloud application will open and you will be signed in on that machine until you purposely sign-out.
    Image of the Adobe Creative Cloud app home screen
  7. Choose the program you wish to use and Click Open or double click on a file icon you wish to open.

Notes on Adobe Sign-Ins

  1. You can't be signed into more than 2 machines at a time. If you try to sign into a third you will be presented with a choice of which computer to sign-out of.
  2. Employees can use this sign-in at home to use Creative Cloud for school purposes while off-campus. This counts as one of your two log-ins.

For more on using the Adobe Creative Cloud App itself see Adobe Creative Cloud Application

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